You can use a credit or debit card, or bank account to pay for your subscription. In some cases, you can pay by invoice, using check or electronic funds transfer (EFT). If you have a billing profile, your options are slightly different. For more information, see How to pay for your subscription with a billing profile. If you’re not sure if your account has a billing profile, see Understand billing profiles. Account Microsoft Billing
Just want to find out where to send your invoice payment? If you pay your invoice by check or electronic funds transfer (EFT), see Where do I send my check or EFT payment? Before you begin
Paying by credit or debit card, or bank account You can pay for your subscription with a credit or debit card, or a bank account. When you pay with one of these payment methods, we continue to charge that payment method until the subscription expires, or is canceled. You can manage payment methods whenever you need to. You can also choose to receive a copy of your billing statement in email. Paying by invoice In some cases, you can pay for your subscription by invoice with a check or EFT. To be eligible to pay by invoice, you must:
If a credit check is required, you’re notified when you buy your subscription. If you agree to be contacted, you get an email that includes more information about applying for credit approval. Credit checks are usually completed within two business days. If you pay by invoice for your subscription, you get an email when your billing statement is ready to view. This email doesn’t contain a copy of your billing statement. However, you can choose to receive a copy of your billing statement in email. Your billing statement includes details about your options for making a payment, and where to send it. If you enter a purchase order (PO) number when you buy a subscription, the number appears on your billing statement. For information about accessing billing statements, see View your bill or invoice. What if I have an outstanding balance? If we’re unable to charge the payment method on file, we send an email that lets you know there’s a problem. The email briefly states what the problem is and includes a link where you can check the outstanding balance. We continue to retry the transaction every few days for 30 days, during which time the subscription is in a grace period. Every time a transaction fails, you receive an email alert about the failure. If you personally added the payment method that has a past due amount, you can use Settle balance to make a payment. The payment method that you use to pay the overdue amount becomes the new payment method for all subscriptions that used the declined payment method.
If you didn’t add the payment method used to pay for the subscription, you must replace the payment method with one you previously added, or with a new one. Call 1-856-514-8666 for help and support of Renew MSN Premium.
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After we post a charge to your payment option, you’ll see the amount and description on the statement from that payment option. This could be a credit card statement, cell phone provider statement, or other payment option, depending on how you paid. Account Microsoft Billing
You can compare your Microsoft account purchases with the statement from your payment option by checking your order history online or on your Xbox One. Check your order history online
Call 1-856-514-8666 for help and support of Account Microsoft Billing. If your name, billing address, expiration date, or CVV number has changed for your Microsoft account payment method, you can update it. Account Microsoft Billing
Update your payment method online
Update your payment method on an Xbox One console
Call 1-856-514-8666 for help and support of Account Microsoft Billing. |
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